Why your business needs Worry Free support

Many business consider IT as an unnecessary overhead cost, and wait till something stops working before calling in an IT company to fix the problem.

Although this may save you money in the short term, it will almost certainly end up costing you alot more money in the long term, and may result in a catastrophic failure such as significant loss of data or close of business.

With Serous Worry Free support our technicians proactively manage your computer systems to acheive the following outcomes:

Increased Network Stability for better productivity
Minimising unscheduled downtime
Reducing instances of viruses, malicious attacks and data compromise
Make better informed business IT decisions
Robust IT Infrastructure for business growth
Business dollar goes further, Lower IT spend

Below are a few common scenarios that may occur to your business and the cost associated with the scenario:

Scenario 1: Server Hard Disks fail

One of the most common server failures is due to hard disks failing. If not checked regularly, the server may stop working causing your entire business to come to a grinding hault.

Assuming you have up to date backups of all your data, it costs between $6,000 - $15,000 and 3-5 days to re-build the server.

Scenario 2: Deletion of Files with No Working Data Backup

Many SMEs don't regulary test their backups. It is common that backups don't work or are corrupt. What happens if all your files are deleted either accidentally or malicously.

It costs between $4,000 - $10,000 and 5-10 days to re-cover your deleted data from the hard disks. During this time your business will need to operate without all your files, and there is no guarantee that all the files will be recovered.

Scenario 3: Wasted time from SPAM emails

Many SMEs greatly dependant on emails for communication to their clients and suppliers. But did you know that approx 95% of emails are SPAM, and a high portion of these SPAM emails contain viruses and other malicious code.

It costs an SME $10,000+ per year in loss in productivity per year with employees wasting time going through SPAM emails (as little as 30mins per day) or even downloading viruses onto the network.

Our Worry Free support offers the following benefits:

Scheduled Network Maintenance (minimum once a month)
Remote Maintenace & Support
Remote Server monitoring
Telephone/Email support during business hours [8:00AM - 6:00PM]
Extended support hours available [6:00AM - 8:00AM, 6:00PM - 11PM]