Serous IT was established to fill the gap that is present to small to Medium Size Enterprise (SMEs). At Serous we believe in providing value to our clients through reduced operating costs and increased staff performance.

 

Some facts about IT Outsourcing.

 

Fact 1: IT outsourcing improves your staff retention and training.

 

For small businesses especially, the most significant issue with delivery of in house IT services is retaining skilled IT staff - if you are even able to afford one. An IT outsourcing relationship frees up your internal IT staff from the drudgery of day to day activities so that they can concentrate on improving the services to your business, rather than just maintaining existing assets. And if you can't afford your own IT staff - the IT outsourcer is able to maintain continuity of staff for you. Serous assigns two engineers, a primary contact and a peer, who will deal specifically with you and your business. You'll always be able to deal directly with them, to give you someone who understands your business best.

 

 

Fact 2: IT outsourcing will improve your line of business productivity.

 

The same hidden costs that can cause a variable cost IT outsourcing relationship to become expensive if you outsource it will be eliminated in a fixed cost model. Since your staff are no longer having to worry about the reliability of their IT systems, they are able to concentrate on what you do best - the core business that you understand better than anyone else.

 

 

Fact 3: IT outsourcing will control your costs and help you plan for future growth, so that you don't get unexpected expenses.

 

Managed services gives you a fixed cost for ongoing maintenance and support of your network. It will also help you to easily identify costs of increasing your staff and allow you to budget correctly for this.